FAQ
1. What products does Ashley Jewels offer?
Ashley Jewels specializes in a wide range of fine jewelry, including necklaces, rings, bracelets, and earrings. Our pieces are designed to suit different styles and occasions, from everyday elegance to special events.
2. How can I place an order?
You can easily place an order through our website. Browse our collection, select the items you want, and proceed to checkout. We offer secure payment options to ensure a safe shopping experience.
3. How long does shipping take?
For orders within Canada, delivery typically takes 5-10 business days.
4. What is your return policy?
If you're not satisfied with your purchase, we offer returns or exchanges within 30 days of receiving your order. The item must be in its original condition, and you can contact our customer service for assistance.
5. How do I care for my jewelry?
We recommend storing your jewelry in a cool, dry place, away from direct sunlight. To maintain its shine, gently clean it with a soft cloth and avoid contact with harsh chemicals like perfume or lotions.
6. What payment methods do you accept?
We accept :
- Visa
- Master card
- AMEX
- Discover
- Diners Club
- JCB
- Union pay
- Shop Pay
- Google Pay
- Pay pal
7. How can I contact customer support?
You can reach our customer service team via email at info@ashleyjewels.com or through the contact form on our website.